Veeva Vault QMS is an enterprise quality system from Veeva Systems, with a public help center and strong complaint, CAPA and supplier workflows.12 Device teams usually start comparing it with other systems for one of the reasons below. This page covers what our evidence shows, which alternatives fit which situation, and when staying is the better call.
Why teams look for Veeva Vault QMS alternatives
Prices you can’t see. Veeva doesn’t publish prices, and we found no past price list.3 The only data we found, Vendr’s buyer line items, points to roughly $54,000 to $56,000 a year for 10 users of QualityDocs, QMS and Training, before implementation. It comes from one source and from larger buyers.4 Implementation is sold as professional services.2
Several products for one QMS. Training is a separate product that needs QualityDocs.5 Adverse event reporting is in Product Surveillance, an add-on to QMS.6 UDI submissions are part of Veeva RIM Registrations, and requirements with trace matrices are in Veeva PLM.78
No software tooling. We found no IEC 62304 features and no Jira or Git integration. QualityDocs stores design history files as documents.9
No templates or published go-live time. Vault QMS ships configured workflows, not procedures, and we found no published implementation time. Veeva recommends working with a Veeva team or partner on data migration.110 Veeva’s own product for small device companies is QuickVault, a separate application with its own startup package, which we haven’t reviewed.11
Terms you can’t read. Veeva’s customer terms aren’t public, and its data processing addendum is offered only on request.212 It has servers in Germany, but doesn’t say publicly how a customer’s hosting location is chosen.13
Which alternative fits your situation
You need design controls and software tooling in the QMS: Greenlight Guru
Greenlight Guru builds software only for medical device companies.14 Its product tour shows a design control matrix that links user needs, inputs, outputs, verification and validation, next to a risk matrix of hazards, hazardous situations and harms.15 It syncs with Jira and GitHub and offers IEC 62304-aligned release management.1516 It publishes an entry price of $12,000 a year, with implementation quoted separately, and Vendr reports a median of $43,989 a year.1417 Its 2022 architecture overview says data stays in one region set in the order form, and Germany is one of the options.18 It has no pharma GMP modules, and complaint handling stops at a task to prepare the FDA report, with no eMDR submission.1419 See Greenlight Guru vs Veeva Vault QMS.
You make devices and drugs and want EU hosting: Qualio
Qualio runs deviations, OOS and pharmacovigilance in the same platform as its device design controls.20 Those design controls support up to three requirement levels with verification and validation test cases and ISO 14971 risk.21 Its subprocessor list names one web-application host: AWS in Dublin, and its DPA is public.2223 G2 reviewers rate its ease of use 9.0/10 (663 ratings, Sep 2026).24 Like Veeva, Qualio doesn’t publish prices, and every plan carries an implementation fee.25 We found no FDA MDR or EU vigilance reporting.26 See Qualio vs Veeva Vault QMS.
You want another enterprise system strong on complaints: TrackWise Digital
TrackWise Digital, Honeywell’s Salesforce-based QMS, covers pharma GMP processes as well as device quality.2728 Its complaints module uses a decision tree that identifies where an adverse event must be reported and sets the deadline, and its datasheet names FDA eMDR submission.2930 A separate risk module keeps an ISO 14971 risk file per product, linked to nonconformances and CAPAs.31 It has no design controls either, and prices aren’t published: the maker’s own AppExchange listing starts at $200 per user per month (last updated 2022).32 Contracts renew for 36 months unless the order form says otherwise.33 See TrackWise Digital vs Veeva Vault QMS.
You want one published price with setup and templates included: SimplerQMS
SimplerQMS starts at $17,500 a year for up to 15 users. That includes implementation, IQ/OQ/PQ validation, data migration, live training and QMS templates.34 Its terms add a fixed 5% to all prices every 1 January.35 Design controls and risk are managed as document collections rather than linked records, so it doesn’t solve the design-control gap.3637
When to stay with Veeva Vault QMS
Veeva Vault QMS has real strengths for larger companies:
- Delivered device processes. Complaints, nonconformances, CAPA, audits, suppliers, field corrective actions under 21 CFR 806 and EU PSURs are standard in QMS.13839
- Devices and drugs together. Cardinal Health, with about 46,500 employees, uses it across its pharmaceutical and medical device businesses.40
- Validation and security. Veeva performs and documents IQ and OQ for each general release and publishes a validation package. It is audited every year against ISO 27001 and publishes a SOC 2 Type II report.4142
- Documentation you can read. A full public help center and release notes describe how each workflow works.1
- One platform. Quality runs on the same platform as Veeva’s regulatory and clinical products, and records, audit history and documents export with built-in tools.943
If you stay, ask for the renewal terms and the hosting location in writing. Veeva’s annual report says some of its contracts rise at renewal by the lower of 4% or US inflation, without saying whether quality contracts do.2
Veeva Vault Help: QMS overview. Vendor help center, checked 5 Oct 2026. ↩︎ ↩︎ ↩︎ ↩︎
Veeva Systems: Form 10-K for the fiscal year ended January 31, 2026. SEC filing, filed 20 Mar 2026. ↩︎ ↩︎ ↩︎ ↩︎
Veeva MedTech: Veeva QMS. Vendor website, checked 5 Oct 2026. ↩︎
Vendr: Veeva Systems pricing. Price benchmark (page text and its underlying data), checked 5 Oct 2026. ↩︎
Veeva Vault Help: Veeva Training overview. Vendor help center, checked 5 Oct 2026. ↩︎
Veeva Vault Help: Product Surveillance overview. Vendor help center, checked 5 Oct 2026. ↩︎
Veeva Vault release notes: What’s new in 26R2. Vendor release notes, checked 5 Oct 2026. ↩︎
Veeva MedTech: Veeva PLM. Vendor website, checked 5 Oct 2026. ↩︎
Veeva MedTech: Quality Cloud. Vendor website, checked 5 Oct 2026. ↩︎ ↩︎
Veeva Vault Help: Migrating legacy data to QMS. Vendor help center, checked 5 Oct 2026. ↩︎
Veeva QuickVault. Vendor website, checked 5 Oct 2026. ↩︎
Veeva: Privacy notice. Vendor legal page, checked 5 Oct 2026. ↩︎
Veeva Vault: POD details. Vendor release notes site, checked 5 Oct 2026. ↩︎
Greenlight Guru: Quality pricing and packages. Vendor website, checked 29 Sep 2026. ↩︎ ↩︎ ↩︎
Greenlight Guru: Interactive product tour. Vendor product tour with screenshots (captured 2024), checked 30 Sep 2026. ↩︎ ↩︎
Greenlight Guru: Ultralight eQMS. Vendor website, checked 29 Sep 2026. ↩︎
Vendr: Greenlight Guru pricing. Price benchmark, checked 29 Sep 2026. ↩︎
Greenlight Guru: System architecture and security practices. Vendor document, updated 14 Jun 2022. ↩︎
Greenlight Guru: Complaint management software. Vendor website, checked 29 Sep 2026. ↩︎
Qualio: Pharma quality management software. Vendor website, checked 29 Sep 2026. ↩︎
Getting Started with Design Controls in Qualio. Vendor help center, checked 29 Sep 2026. ↩︎
Qualio: Terms and Policies (subprocessor list). Vendor help center, 24 Nov 2025. ↩︎
Qualio: Data Processing Addendum. Vendor legal page, checked 29 Sep 2026. ↩︎
Qualio reviews on G2. Review site, checked 29 Sep 2026. ↩︎
Qualio: Plans and pricing. Vendor website, checked 29 Sep 2026. ↩︎
Qualio’s Content Pathway revision for FDA’s new QMSR regulation. Vendor help center, checked 29 Sep 2026. ↩︎
Honeywell Life Sciences: Homepage. Vendor website, checked 5 Oct 2026. ↩︎
Honeywell: TrackWise Digital technology platform. Vendor website, checked 5 Oct 2026. ↩︎
Honeywell: TrackWise Digital complaint management datasheet. Vendor datasheet, September 2023. ↩︎
Honeywell: TrackWise Digital datasheet. Vendor datasheet, September 2023. ↩︎
Honeywell: Quality risk management. Vendor website, checked 5 Oct 2026. ↩︎
Salesforce AppExchange: TrackWise Digital EQMS by Sparta Systems. Vendor listing (raw listing data), checked 5 Oct 2026. ↩︎
Sparta Systems: TrackWise Digital Service Agreement v2024.2. Vendor legal document, updated 16 Aug 2024. ↩︎
SimplerQMS: Pricing and licenses. Vendor website, checked 30 Sep 2026. ↩︎
SimplerQMS A/S: Terms and conditions. Vendor legal page, last updated 14 Oct 2024, checked 30 Sep 2026. ↩︎
SimplerQMS: Design control software. Vendor website, checked 30 Sep 2026. ↩︎
SimplerQMS: Risk management. Vendor website, checked 30 Sep 2026. ↩︎
Veeva Vault Help: Working with field corrective actions. Vendor help center, checked 5 Oct 2026. ↩︎
Veeva Vault Help: Using periodic safety update reports. Vendor help center, checked 5 Oct 2026. ↩︎
Veeva MedTech: Cardinal Health drives proactive quality management. Vendor customer story, checked 5 Oct 2026. ↩︎
Veeva Vault: About Vault releases. Vendor release notes site, checked 5 Oct 2026. ↩︎
Veeva: Trust. Vendor website, checked 5 Oct 2026. ↩︎
Veeva Vault Help: Vault Loader overview. Vendor help center, checked 5 Oct 2026. ↩︎
Why people switch: Prices aren't published, and design controls, UDI submissions and vigilance reporting need separate Veeva products, so small device teams pay enterprise prices for a partial QMS. Read our Veeva Vault QMS review.
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OpenRegulatory Formwork
OpenRegulatory (OpenReg GmbH), $7k/yr
You're an early-stage device startup, especially one building software, and want a cheap, self-serve QMS with templates and linked requirements, risks and tests.Watch out: Complaints are logged as incidents with no documented investigation step, and we found no internal audit planning, UDI or DMR/DHR features. The vendor has no ISO 27001 certification and offers no audit rights.
7.8out of 10 - 2
Matrix Requirements (Matrix One)
Matrix One (Matrix Requirements GmbH), from $22k/yr
You build software or software-heavy devices and need design controls, risk and test traceability tied to your QMS.Watch out: A full QMS takes two products from Matrix One: Matrix Req, plus Matrix Quality, a Salesforce-based eQMS acquired in 2026 and priced separately.
7.5out of 10 - 3
Greenlight Guru
Greenlight Guru, from $12k/yr
You build a medical device, want design controls, ISO 14971 risk and quality events linked in one MedTech-only system, and can budget well above the entry price.Watch out: Users report the bill growing quickly as the team grows, and implementation is charged on top of the subscription.
7.4out of 10 - 4
Cognidox
Cognidox Ltd (part of Recur Software), from $8k/yr
You run a small or mid-sized device company, want strong document control with Part 11 e-signatures at a low price, and are happy to shape your own CAPA, change and supplier forms.Watch out: Complaints, supplier, audit and design controls are thinly documented and largely document- or form-based. The validation pack and SSO are unpriced add-ons, and the LMS needs the Scale tier or an add-on.
7.2out of 10 - 5
SimplerQMS
SimplerQMS A/S, from $17.5k/yr
You run a small or mid-sized device or pharma company, write your SOPs in Microsoft Word, and want implementation, validation and training included in one yearly price.Watch out: Design controls, risk and software lifecycle are managed as documents with no native traceability, and contracts auto-renew with a 90-day notice period and a 5% yearly price rise.
7.1out of 10 - 6
Qualio
Qualio, Inc., est. $12–30k/yr
You're a growing device or combined device-and-pharma company that wants a QMS your whole team will actually use, with design controls linked to Jira and data hosted in the EU.Watch out: Prices aren't published, every plan carries an implementation fee, and complaint handling, vigilance reporting and production records aren't dedicated features.
6.8out of 10 - 7
Intellect QMS
Interneer, Inc. (Intellect), from $26k/yr
You run a medical device or combined device-and-pharma manufacturing operation and want a configurable QMS that your quality team can adapt without code, with workflows for nonconformances, CAPA, suppliers and device history records.Watch out: Design controls, ISO 14971 risk files and IEC 62304 are barely covered, apps beyond the core five are add-ons, and there is no trial, no public contract and no documented exit export.
6.7out of 10 - 8
Orcanos
Orcanos Ltd., pricing on request
You build a software-heavy or electromechanical device and want requirements, risk, tests and QMS records traced in one system rather than two tools joined by an integration.Watch out: Prices are not published, and supplier, audit, nonconformance and complaint workflows are described mainly on marketing pages rather than in the help center.
6.7out of 10 - 9
Arena QMS
Arena, a PTC business, est. $12–25k/yr
You build physical medical devices with outsourced manufacturing and want CAPA, complaints, training and design records linked to the same BOM and change orders as your engineering data.Watch out: Pricing is quote-only with paid implementation and validation add-ons. There is no risk register, IEC 62304 support or electronic regulatory reporting.
6.5out of 10 - 10
Ketryx
Ketryx Corporation, pricing on request
You build software as a medical device, your engineers live in Jira and Git, and you want design controls, risk and IEC 62304 records generated from that work.Watch out: We found no documented supplier, internal audit, DMR/DHR or vigilance-reporting workflows, so most device companies will run it next to another eQMS.
6.5out of 10 - 11
Ideagen Quality Management
Ideagen, est. $22–28k/yr
You make physical devices or combination products, want proven CAPA, audit, supplier and document workflows with Part 11 signatures, and handle design controls and risk files elsewhere.Watch out: Design controls, ISO 14971 risk files, vigilance reporting and IEC 62304 support aren't documented as product features, and the standard agreement defaults to 24 months with automatic renewal unless the order form says otherwise.
6.4out of 10 - 12
QT9 QMS
QT9 Software, Inc., pricing on request
You make physical devices or other regulated products, need nonconformance, supplier and audit control across sites, and want one licence that includes every module.Watch out: Prices and the one-time implementation fee aren't published, renewals can rise without a cap, and design controls, risk files and software development have little documented support.
6.4out of 10 - 13
Scilife
Scilife NV, pricing on request
You run a GMP-regulated pharma, biotech or combined device and pharma operation and want an easy-to-learn eQMS with validation documents included.Watch out: Device-specific features are thin: risk isn't linked to design controls, complaints use a generic events workflow, and there's no Jira or Git integration.
6.3out of 10 - 14
ZenQMS
ZenQMS LLC, pricing on request
You run quality at a pharma, biotech, CRO or CDMO company, perhaps with a combination product, and want configurable workflows, strong validation support and no per-seat fees.Watch out: It isn't built for medical device design controls, prices aren't published, an implementation fee has applied to every contract, and data is hosted in the US only.
5.9out of 10 - 15
Dot Compliance
Dot Compliance Ltd., pricing on request
You run a device, pharma or combination-product company and want a pre-configured GxP quality system on Salesforce that goes live in weeks to a few months.Watch out: Prices, contract terms and data export aren't published, and there's no documented support for software development (IEC 62304) or developer tools.
5.8out of 10 - 16
ETQ Reliance (Octave Reliance)
Octave Intelligence plc (formerly ETQ), pricing on request
You run a multi-site medical device or combined device and pharma manufacturer and want one configurable system for documents, CAPA, complaints with eMDR, suppliers and audits across sites.Watch out: There's no design-controls, ISO 14971 risk-file or IEC 62304 module, and prices, contract length and hosting regions aren't published.
5.1out of 10 - 17
MasterControl
MasterControl Solutions, Inc., est. $25–72k/yr
You run a larger, multi-site device or combined device-and-pharma quality organisation and need a configurable, validated system for documents, training, CAPA and audits.Watch out: Prices, hosting location and exit terms aren't published, and design controls, risk files and software development support are weak for device R&D teams.
5.1out of 10 - 18
TrackWise Digital
Sparta Systems, Inc. (Honeywell), pricing on request
You run quality for a larger device, diagnostics or combined device-and-pharma company and want proven complaint, CAPA, eMDR and risk workflows on a validated cloud platform.Watch out: Prices and hosting region aren't published, there are no design controls, and the contract renews for 36 months unless you give notice.
5.1out of 10 - 19
Qualityze
Qualityze Inc., pricing on request
You make physical devices or combine devices and pharma, already use Salesforce or want to, and need configurable complaint, vigilance, CAPA and supplier workflows across several sites.Watch out: Design controls and FMEA are still unreleased roadmap items, there are no public prices, terms, DPA or hosting details, and many reviews were posted in year-end bursts.
4.9out of 10
Veeva Vault QMS vs the top alternatives
| Veeva Vault QMS | OpenRegulatory Formwork | Matrix Requirements (Matrix One) | Greenlight Guru | Cognidox | |
|---|---|---|---|---|---|
| Built-in document editor | Not confirmed yetDocuments are files; co-editing runs through Microsoft 365 | YesRich-text editor with tables and images, stored as Markdown | YesRich-text editor for items and generated documents | NoDocuments are files; 2024 tour shows upload and download, editing via Office or Google | NoDocuments are uploaded files edited in their own apps; forms are filled in the browser |
| Edit in Word or Google Docs | YesCo-editing in Word, Excel and PowerPoint through Microsoft 365 | Partly or add-onGoogle Docs and Sheets edited in Google with sync; Word files can be uploaded but not edited in place | Partly or add-onMatrix Quality only (Office 365, SharePoint/Google); Matrix Req imports Word but can't edit in it | YesCo-edit in Google Docs and Microsoft Office for the web | YesOffice add-in for Word, Excel and PowerPoint; cross-platform version needs Office 365 |
| SOP templates included | Partly or add-onDelivered workflows and data model; no SOP set in Vault QMS | YesOpenRegulatory's free QMS and technical documentation templates built in | YesSxMD SOP and document templates on Company plans | YesQMS templates listed in the eQMS package; 70+ SOPs and forms | Partly or add-onCAPA, NCR, change and other form templates included; SOP templates only mentioned vaguely |
| Jira or Git integration | Not confirmed yetNo Jira or Git integration found | NoVendor says there's no Jira or development-tool integration, by design; CI pipelines can file test results through the MCP API | YesJira, GitHub, GitLab and Azure DevOps | YesJira and GitHub integrations | Partly or add-onCommand-line client for source-control hooks and REST/SOAP API; no documented Jira or Git integration |
| IEC 62304 software features | Not confirmed yetNo IEC 62304 features found | YesSafety class per product, requirement categories, detailed design for class C, tests and test runs | YesSoftware traceability and IEC 62304 templates | YesSoftware release management aligned to IEC 62304; SBOM scanning | Not confirmed yetNo IEC 62304 features found |
| Validation package included | YesVeeva runs IQ/OQ on each release and publishes a validation package | YesPre-filled validation report with screenshots of each tested requirement, generated in the app | YesValidation project with plans, tests and reports | YesIQ protocol plus OQ/PQ reports with every release, included | Partly or add-onValidation pack with IQ/OQ/PQ templates and test evidence, sold as an add-on |
| Public API | YesPublic Vault API with a developer portal | Partly or add-onMCP (JSON-RPC) API with API tokens and a public tools reference; no REST API | YesDocumented REST API; Salesforce APIs for Matrix Quality | Partly or add-onREST API exists; documentation is for customers only | Partly or add-onREST and SOAP API; reference docs only inside the product; Scale tier or add-on |
| Single sign-on (SSO) | YesSAML single sign-on | Partly or add-onGoogle sign-in; no SAML SSO found | YesMatrix Req: Enterprise Plus only; Matrix Quality via Salesforce | YesSSO listed as a platform feature | Partly or add-onSAML SSO (Entra ID, Google) on higher packages or as an add-on |
| Supplier portal | YesSuppliers and contract manufacturers can work in quality processes | Not confirmed yetSupplier list for your own evaluations; no supplier access found | YesMatrix Quality portal for supplier forms and SCARs | Partly or add-onSecure sharing with suppliers; no dedicated portal documented | YesLimited Access Partner accounts give suppliers scoped access |
| Training with quizzes | YesQuizzes on training requirements (Training product) | YesTraining effectiveness by quiz or a named person (paid plans) | YesMultiple-choice training questions in Matrix Req | YesAI drafts training quizzes | YesLMS quizzes with question pools and pass marks (Scale tier or LMS add-on) |
| FDA MDR or EU vigilance reporting | Partly or add-oneMDR and EU MIR only in the Product Surveillance add-on | Partly or add-onIncidents record whether they are serious and reportable; no MDR or EU vigilance report forms | Partly or add-onReportability assessment on a marketing page only | Partly or add-onReportability decision and report task; no eMDR submission | Not confirmed yetNo FDA MDR or EU vigilance reporting feature found |
| AI features | YesComplaint and Deviation Agents where Vault AI is enabled | YesAI drafting of QMS and technical documents; data goes to OpenAI only when you click generate | YesMatrix Mind, AI design tools, compliance checker | YesGreenlight Guru AI: search, answers, summaries; ISO 42001 | Not confirmed yetNo AI features documented; the new owner plans to add AI |