CompareKetryx vs Matrix Requirements
on request
No public or reported prices for paid plans
Choose it if: You build software as a medical device, your engineers live in Jira and Git, and you want design controls, risk and IEC 62304 records generated from that work.
Watch out: We found no documented supplier, internal audit, DMR/DHR or vigilance-reporting workflows, so most device companies will run it next to another eQMS.
from $22k/yr
Matrix Req Team Plus + 10 Matrix Quality licences
Choose it if: You build software or software-heavy devices and need design controls, risk and test traceability tied to your QMS.
Watch out: A full QMS takes two products from Matrix One: Matrix Req, plus Matrix Quality, a Salesforce-based eQMS acquired in 2026 and priced separately.
| Ketryx 6.5 | Matrix Requirements (Matrix One) 7.5 | |
|---|---|---|
| Price and buying | ||
| AffordabilityHow we score affordabilityEstimated yearly cost for a 10-person team, including required fees. | 4.0 on request No public or reported prices for paid plans | 5.5 from $22k/yr Matrix Req Team Plus + 10 Matrix Quality licences |
| Price transparencyHow we score price transparencyWhether the vendor publishes its prices on its own website. | 6.0 Free plan only Paid plans are contact-sales | 9.0 Public price lists Enterprise Plus quote-based; no mandatory fees |
| Try before you buyHow we score try before you buyWhether you can try the product yourself before talking to sales. | 10.0 Free trial Self-serve 30 days, no credit card | 8.5 Free trial Self-serve for Matrix Req; Matrix Quality on request |
| Contract and lock-inHow we score contract and lock-inMinimum term, whether you can take all your data with you at no extra cost, and other lock-in risks. | 8.0 Annual JSON, PDF and CSV exports; API | 7.0 Annual Export to XML, Excel and PDF; REST API |
| EU data residencyHow we score eu data residencyWhether your data can be hosted in the EU, and how clearly that's documented. | 7.0 EU available AWS US or EU; plan terms not stated; public DPA | 5.0 EU by customer location Matrix Req; no public DPA; Matrix Quality region undocumented |
| Budget predictabilityHow we score budget predictabilityHow well you can predict future bills: price-increase clauses, price history and the cost of adding users. | 5.0 No cap on renewal increases No paid list prices ever published; no renewal-hike reports found | 7.0 No cap on price increases Matrix Req list prices up about 31% from 2023 to 2026 |
| Product | ||
| Compliance coverageHow we score compliance coverageHow much of ISO 13485, FDA and EU MDR the system covers out of the box, based on its documentation. | 6.5 ISO 27001, SOC 2 Type 2; no supplier or audit workflow found | 8.0 ISO 27001 (valid to Dec 2026), IQ/OQ/PQ package; no UDI or PMS features found |
| Design controls and traceabilityHow we score design controls and traceabilityHow well requirements, risks, tests and software lifecycle are linked, and whether the design history file is generated for you. | 10.0 Generated DHF, trace matrix and risk file from Jira and Git | 10.0 Documented traceability; Jira, Git and Azure DevOps links |
| UsabilityHow we score usabilityEase-of-use ratings from G2 or Capterra, adjusted for what users repeatedly report. | 5.0 No usable rating 2 reviews on G2 | 8.0 8.4 / 10 on G2 Weighted across both products; score capped at 8 (review drive) |
| Service | ||
| Support and onboardingHow we score support and onboardingSupport ratings from review sites, plus whether onboarding help is included in the price. | 5.0 No usable rating 2 reviews on G2 | 8.0 9.4 / 10 on G2 Weighted across both products; score capped at 8 (review drive) |
| Community sentimentHow we score community sentimentOverall review-site rating, adjusted for what independent users say in communities. | 5.0 4.8/5 on G2 from 2 reviews; too few to score | 8.0 4.3/5 (66 reviews) and 4.9/5 (18) on G2; capped at 8 (review drive) |
| Time to go liveHow we score time to go liveHow long it usually takes until your team can work in the system, and whether templates are included. | 6.0 10 weeks–3 months Case studies and a user report | 6.5 1–3 months Vendor statements conflict; templates on Company plan |
Scores are out of 10. The better side of each row is highlighted. How we score
| Ketryx | Matrix Requirements (Matrix One) | |
|---|---|---|
| Built-in document editor | YesBuilt-in text editor for EDMS documents | YesRich-text editor for items and generated documents |
| Edit in Word or Google Docs | Partly or add-onGoogle Drive sync; SharePoint publishing in limited rollout; no in-browser Word editing | Partly or add-onMatrix Quality only (Office 365, SharePoint/Google); Matrix Req imports Word but can't edit in it |
| SOP templates included | Partly or add-on20 SOP templates; listed on higher plans in 2024–2025 | YesSxMD SOP and document templates on Company plans |
| Jira or Git integration | YesJira, GitHub, GitLab, Bitbucket, Azure DevOps | YesJira, GitHub, GitLab and Azure DevOps |
| IEC 62304 software features | YesIEC 62304-certified platform, SOUP/SBOM, anomalies, release gates | YesSoftware traceability and IEC 62304 templates |
| Validation package included | YesValidation package with every major and minor release | YesValidation project with plans, tests and reports |
| Public API | YesBuild, Project, Item and Group APIs, webhooks | YesDocumented REST API; Salesforce APIs for Matrix Quality |
| Single sign-on (SSO) | YesGoogle, GitHub, Okta or any OpenID Connect provider | YesMatrix Req: Enterprise Plus only; Matrix Quality via Salesforce |
| Supplier portal | Not confirmed yetNo evidence found | YesMatrix Quality portal for supplier forms and SCARs |
| Training with quizzes | Not confirmed yetRead-and-acknowledge training documented; no quizzes found | YesMultiple-choice training questions in Matrix Req |
| FDA MDR or EU vigilance reporting | Not confirmed yetAdverse-event complaint types, but no documented MDR or vigilance reports | Partly or add-onReportability assessment on a marketing page only |
| AI features | YesAI agents for CAPA drafts, complaint trends and quality review | YesMatrix Mind, AI design tools, compliance checker |
| Clause | Requirement | Ketryx | Matrix Requirements (Matrix One) |
|---|---|---|---|
| 4.2.4 | Control of documents | ||
| 4.2.5 | Control of records | ||
| 6.2 | Training and competence | ||
| 7.3 | Design and development | ||
| 7.3.9 | Change control | ||
| 7.4 | Supplier qualification and control | ||
| 7.5 | Production records (DMR/DHR) | ||
| UDI | UDI management (EU MDR, FDA) | ||
| 8.2.2 | Complaint handling | ||
| 8.2.3 | Regulatory reporting (FDA MDR, EU vigilance) | ||
| MDR 83 | Post-market surveillance | ||
| 8.2.4 | Internal audit | ||
| 8.3 | Nonconforming product | ||
| 8.5.2 | Corrective action (CAPA) | ||
| ISO 14971 | Risk management file | ||
| IEC 62304 | Software lifecycle | ||
| Part 11 | Electronic signatures |
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