CompareQT9 QMS vs TrackWise Digital

QT9 QMS vs TrackWise Digital: price, contract and features compared

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QT9 QMS

Higher score 6.4 / 10
Price On request

on request

Quoted per concurrent licence; one-time implementation and training fees

Choose it if: You make physical devices or other regulated products, need nonconformance, supplier and audit control across sites, and want one licence that includes every module.

Watch out: Prices and the one-time implementation fee aren't published, renewals can rise without a cap, and design controls, risk files and software development have little documented support.

TrackWise Digital

Our score 5.2 / 10
Price On request

on request

AppExchange listing: from $200 per user per month (2022)

Choose it if: You run quality for a larger device, diagnostics or combined device-and-pharma company and want proven complaint, CAPA, eMDR and risk workflows on a validated cloud platform.

Watch out: Prices and hosting region aren't published, there are no design controls, and the contract renews for 36 months unless you give notice.

Side by side

QT9 QMS 6.4TrackWise Digital 5.2
Price and buying
AffordabilityHow we score affordabilityEstimated yearly cost for a 10-person team, including required fees.4.0 Not published Quoted per concurrent licence; one-time implementation and training fees4.0 on request AppExchange listing: from $200 per user per month (2022)
Price transparencyHow we score price transparencyWhether the vendor publishes its prices on its own website.Contact sales only No prices now or in archived pages; one-time fees unpriced1.0 No public price Never published on the vendor's site
Try before you buyHow we score try before you buyWhether you can try the product yourself before talking to sales.7.0 Free trial 7 days by request form, with a sales walkthrough5.0 No free trial Recorded demos behind a form; live demo
Contract and lock-inHow we score contract and lock-inMinimum term, whether you can take all your data with you at no extra cost, and other lock-in risks.8.0 Annual Renews yearly; all data returned on exit; Excel and PDF exports4.0 Term set per order Renews for 36 months by default; CSV export on request
EU data residencyHow we score eu data residencyWhether your data can be hosted in the EU, and how clearly that's documented.10.0 EU or US, selectable Amsterdam data centre; public DPA and sub-processor list3.0 Not stated Salesforce and AWS; DPA on request; SCCs in the terms
Budget predictabilityHow we score budget predictabilityHow well you can predict future bills: price-increase clauses, price history and the cost of adding users.5.0 No cap on renewal increases Prices fixed only for the initial term7.0 No renewal-price clause No list prices ever published; no hike reports found
Product
Compliance coverageHow we score compliance coverageHow much of ISO 13485, FDA and EU MDR the system covers out of the box, based on its documentation.8.5 Validation included, ISO 27001 to 2029; no vigilance reporting found8.0 SOC 2 Type II; pre-validated processes
Design controls and traceabilityHow we score design controls and traceabilityHow well requirements, risks, tests and software lifecycle are linked, and whether the design history file is generated for you.2.5 Design controls on a marketing page only; no IEC 62304 or Jira2.5 ISO 14971 risk module; no design controls found
UsabilityHow we score usabilityEase-of-use ratings from G2 or Capterra, adjusted for what users repeatedly report.8.0 4.7 / 5 on Capterra Ease of use, 125 reviews; capped at 8 (review drive)8.0 3.9 / 5 on Capterra Ease of use, 15 reviews; capped at 8 (review drive)
Service
Support and onboardingHow we score support and onboardingSupport ratings from review sites, plus whether onboarding help is included in the price.8.0 4.8 / 5 on Capterra Customer service, 125 reviews; capped at 8 (review drive)8.0 4.1 / 5 on Capterra Customer service, 15 reviews; implementation included in QuickTrack; capped at 8 (review drive)
Community sentimentHow we score community sentimentOverall review-site rating, adjusted for what independent users say in communities.8.0 4.8/5 on Capterra (125 reviews); capped at 8 (review drive)8.0 4.3/5 on Capterra (15 reviews); capped at 8 (review drive)
Time to go liveHow we score time to go liveHow long it usually takes until your team can work in the system, and whether templates are included.8.0 Under 30 days Vendor estimate; no SOP templates4.0 3–6 months Vendor case studies; no SOP templates

Scores are out of 10. The better side of each row is highlighted. How we score

Notable features

QT9 QMSTrackWise Digital
Built-in document editorNot confirmed yetParallel document collaboration since version 17; no editor documentation foundNot confirmed yetReview and annotation in the system; no documentation of a built-in editor
Edit in Word or Google DocsNot confirmed yetNo documented Word or Google Docs editingNot confirmed yetNo Word or Google Docs integration documented
SOP templates includedNot confirmed yetNo SOP or procedure templates foundPartly or add-onPre-configured, pre-validated quality processes; no SOP set
Jira or Git integrationNot confirmed yetNo Jira or Git integration found; listed integrations are ERP systemsNot confirmed yetNo Jira or Git integration found
IEC 62304 software featuresNot confirmed yetNo IEC 62304 features foundNot confirmed yetNo IEC 62304 features found
Validation package includedYesVendor-executed IQ/OQ/PQ included at no extra chargeYesPre-validated processes; validation information in the customer portal
Public APIPartly or add-onOpen API stated, no charge for access; no public documentationYesSalesforce platform APIs
Single sign-on (SSO)YesSSO for the main application and, since version 17, the portalsNot confirmed yetNot documented by the vendor
Supplier portalYesSupplier Portal for corrective actions, NCPs, surveys and evaluationsYesSuppliers answer audit findings and corrective actions in a portal
Training with quizzesYesTraining tests in training profiles and the employee portalYesTests and assessments in training management
FDA MDR or EU vigilance reportingNot confirmed yetNo FDA MDR or EU vigilance reporting foundPartly or add-onFDA eMDR submission documented; EU MIR only named on a marketing page
AI featuresPartly or add-onAI help-center assistant; no AI on quality recordsYesAuto-summarization, auto-categorization, CAPA-Advisor; separate AI terms

QT9 QMS or TrackWise Digital?

We haven't written a verdict for this pair yet. The comparison above comes from our research on each system; the full reviews explain each score.