# Ketryx pricing (2026) Source: https://bestqmssoftware.com/pricing/ketryx/ By Tom Muller, updated October 5, 2026 Part of Best QMS Software (https://bestqmssoftware.com/). Prices of all systems: https://bestqmssoftware.com/pricing/ Ketryx has never published a price for a paid plan. A $0 Free plan exists for pre-market companies that raised under $2 million; everything else is 'contact sales'. - Overall score: 6.5 out of 10 (#9 of 18 systems tested) - Price: on request (No public prices for paid plans (Sep 2026). A $0 Free plan is limited to pre-market companies that raised under $2M. Self-serve 30-day trial.) - Best for: You build software as a medical device, your engineers live in Jira and Git, and you want design controls, risk and IEC 62304 records generated from that work. - Watch out: We found no documented supplier, internal audit, DMR/DHR or vigilance-reporting workflows, so most device companies will run it next to another eQMS. - Maker: Ketryx Corporation, https://www.ketryx.com - Last checked: October 2026 - Full review: https://bestqmssoftware.com/reviews/ketryx/ Scores out of 10: - Compliance coverage: 6.5 (ISO 27001, SOC 2 Type 2; no supplier or audit workflow found) - Design controls and traceability: 10.0 (Generated DHF, trace matrix and risk file from Jira and Git) - Usability: 5.0. No usable rating (2 reviews on G2) - Support and onboarding: 5.0. No usable rating (2 reviews on G2) - Community sentiment: 5.0 (4.8/5 on G2 from 2 reviews; too few to score) - Affordability: 4.0. on request (No public or reported prices for paid plans) - Price transparency: 6.0. Free plan only (Paid plans are contact-sales) - Try before you buy: 10.0. Free trial (Self-serve 30 days, no credit card) - Contract and lock-in: 8.0. Annual (JSON, PDF and CSV exports; API) - Time to go live: 6.0. 10 weeks–3 months (Case studies and a user report) - EU data residency: 7.0. EU available (AWS US or EU; plan terms not stated; public DPA) - Budget predictability: 5.0. No cap on renewal increases (No paid list prices ever published; no renewal-hike reports found) ## What Ketryx costs We don't know. As of 30 September 2026, the [pricing page](https://www.ketryx.com/pricing) lists four plans.[^pricing] Free costs $0 a year but is limited to pre-market companies that raised less than $2 million. Startup (for companies under 200 people), Business and Enterprise are "contact sales".[^pricing] The page no longer lists what each plan includes.[^pricing] ## How we got the price We looked for three kinds of signal and found none for the paid plans: - **The vendor's own pages.** The current pricing page and archived copies from September 2023 to June 2026 never showed a dollar price for a paid plan.[^pricing][^pricing2024][^pricing2025] - **Third-party listings.** The Atlassian Marketplace app is free, but it is only the Jira connector and needs a Ketryx subscription.[^atlassian] - **Buyers.** We found no price paid in reviews, forums or benchmark sites. So Ketryx's price is "on request", and we can't estimate a cost for a 10-person team. ## Plans and tiers The current page names four plans but no limits.[^pricing] Archived versions show how the plans used to be cut: - In 2024 the Free plan allowed up to 4 users, and onboarding support was listed only on the Growth and Enterprise plans.[^pricing2024] - In 2024 the entry paid plan, then called Start Up, allowed up to 10 users.[^pricing2024] - In November 2025 the Essentials plan allowed up to 20 users, and the Business plan up to 70, with SOP templates and post-market surveillance.[^pricing2025] Plan names and limits have changed since 2024, so ask which plan your team size needs and what it includes. ## Fees on top Professional services such as white-glove implementation exist; the page doesn't say what they cost.[^services] We found nothing saying they are mandatory. In the 2024 and 2025 pricing tables, SOP templates were not on the entry paid plan.[^pricing2024][^pricing2025] Whether they come with today's Startup plan is unknown. ## What a 10-person team pays We can't say. The Free plan doesn't fit: it needs under $2 million raised, and in 2024 it stopped at 4 users.[^pricing][^pricing2024] A 10-person company would buy Startup, whose price isn't public.[^pricing] Ask for a written quote that names the user count, the modules and any services. ## Price history There is no list-price history to check, because Ketryx has never published a paid price.[^pricing2024][^pricing2025] We found no user reports of renewal increases. ## Renewal, contract length and exit The terms set a one-year initial term that renews automatically unless you give 60 days' notice.[^terms] The startup page instead promises monthly pricing and no minimum commitment, so confirm the term in your order.[^startup] The terms let Ketryx raise fees at any time, effective from your next renewal, and set no cap.[^terms] Ask for a renewal cap in your order form. On exit, a full project can be exported as a JSON archive. Documents export to Word, Excel and PDF, and the approval history exports to CSV.[^man13][^export-faq][^history-faq] The terms have no clause for returning your data or putting it in escrow if Ketryx becomes insolvent, stops the service or changes owner.[^terms] ## How Ketryx compares on price The closest alternatives for software device teams are easier to budget. [Matrix Requirements](/pricing/matrix-requirements/) publishes prices for both its products and comes to about $22k a year for a 10-person team. [OpenRegulatory Formwork](/pricing/formwork/) costs $7k a year for unlimited users. [Orcanos](/pricing/orcanos/) is also "on request" today, but its last public list, from 2021, put ALM and QMS together at $1,250 a month for up to 10 users. To compare Ketryx, get a quote and check it against these published figures. [^pricing]: [Ketryx: Pricing](https://www.ketryx.com/pricing). Vendor website, checked 4 Oct 2026. [^pricing2024]: [Ketryx: Pricing (archived)](https://web.archive.org/web/20240916065207/https://www.ketryx.com/pricing). Vendor website, captured 16 Sep 2024. [^pricing2025]: [Ketryx: Pricing (archived)](https://web.archive.org/web/20251119110739/https://www.ketryx.com/pricing). Vendor website, captured 19 Nov 2025. [^atlassian]: [Atlassian Marketplace: Ketryx Lifecycle Management for Jira](https://marketplace.atlassian.com/apps/1228398/ketryx-lifecycle-management-for-jira). App marketplace, checked 30 Sep 2026. [^services]: [Ketryx: Professional services](https://www.ketryx.com/capabilities/professional-services). Vendor website, checked 30 Sep 2026. [^terms]: [Ketryx: Terms of Service](https://www.ketryx.com/terms). Vendor terms, checked 1 Oct 2026. [^startup]: [Ketryx for start-ups](https://www.ketryx.com/stage/startup). Vendor website, checked 30 Sep 2026. [^man13]: [Ketryx docs: MAN-13 Data Export (archived)](https://web.archive.org/web/20250428075013/https://docs.ketryx.com/manuals/man-13-data-export). Product documentation, captured 28 Apr 2025. [^export-faq]: [Ketryx help center: What options are available for documentation publication?](https://support.ketryx.com/hc/en-us/articles/25424554787469) Help center, checked 30 Sep 2026. [^history-faq]: [Ketryx help center: Can I access the record of a deleted document?](https://support.ketryx.com/hc/en-us/articles/41897282258957) Help center, checked 30 Sep 2026.