# QT9 QMS pricing (2026)

Source: https://bestqmssoftware.com/pricing/qt9-qms/
By Tom Muller, updated October 5, 2026
Part of Best QMS Software (https://bestqmssoftware.com/). Prices of all systems: https://bestqmssoftware.com/pricing/

QT9 doesn't publish prices, and its pricing page says why. What is public is the fee structure: annual concurrent licences with every module included, plus one-time implementation and training fees without amounts.

- Overall score: 6.4 out of 10 (#11 of 18 systems tested)
- Price: on request (No public price (Oct 2026). Quoted by concurrent licences, deployment and sites, plus one-time implementation and training fees whose amounts aren't published.)
- Best for: You make physical devices or other regulated products, need nonconformance, supplier and audit control across sites, and want one licence that includes every module.
- Watch out: Prices and the one-time implementation fee aren't published, renewals can rise without a cap, and design controls, risk files and software development have little documented support.
- Maker: QT9 Software, Inc., https://qt9software.com/qms
- Last checked: October 2026
- Full review: https://bestqmssoftware.com/reviews/qt9-qms/

Scores out of 10:
- Compliance coverage: 8.5 (Validation included, ISO 27001 to 2029; no vigilance reporting found)
- Design controls and traceability: 2.5 (Design controls on a marketing page only; no IEC 62304 or Jira)
- Usability: 8.0. 4.7 / 5 on Capterra (Ease of use, 125 reviews; capped at 8 (review drive))
- Support and onboarding: 8.0. 4.8 / 5 on Capterra (Customer service, 125 reviews; capped at 8 (review drive))
- Community sentiment: 8.0 (4.8/5 on Capterra (125 reviews); capped at 8 (review drive))
- Affordability: 4.0. Not published (Quoted per concurrent licence; one-time implementation and training fees)
- Price transparency: not scored. Contact sales only (No prices now or in archived pages; one-time fees unpriced)
- Try before you buy: 7.0. Free trial (7 days by request form, with a sales walkthrough)
- Contract and lock-in: 8.0. Annual (Renews yearly; all data returned on exit; Excel and PDF exports)
- Time to go live: 8.0. Under 30 days (Vendor estimate; no SOP templates)
- EU data residency: 10.0. EU or US, selectable (Amsterdam data centre; public DPA and sub-processor list)
- Budget predictability: 5.0. No cap on renewal increases (Prices fixed only for the initial term)


## What QT9 QMS costs

QT9 doesn't publish prices. Its pricing page asks "Why doesn't QT9 publish pricing?" and answers that every quote is customized to your users, deployment preferences, implementation requirements and business goals (checked 5 October 2026).[^pricing] Archived copies of QT9's sites from 2014 to 2025 show plan contents and quote forms, but no amounts.[^wb-2023][^wb-2017] Capterra also lists the price as a custom quote.[^capterra]

With no published price and no independent price data, we can't estimate what a 10-person team pays.

## How the licence works

The pricing page splits the cost in two:[^pricing]

- **Annual fees:** concurrent licences, for a cloud subscription or an on-premise installation.
- **One-time fees:** implementation services and training services.

Concurrent licences mean you pay for how many people are logged in at the same time, not for every named user.[^pricing] Anyone can have an account, and the licence pool limits how many work in the system at once. That helps companies with shifts or occasional users. Ask how many concurrent licences the quote assumes, and what happens when the pool is full.

This is a change from earlier years. In 2017 QT9's old site described the hosted subscription as "an annual fee per user", again without an amount.[^wb-2017]

## What's included

According to the pricing page, every subscription includes:[^pricing]

- all modules;
- customer, supplier and employee portals;
- a sandbox environment;
- IQ/OQ/PQ validation and Part 11 e-signatures;
- unlimited support and ongoing training;
- help to implement further modules "at no additional charge".

Validation is vendor-executed and included at no extra charge.[^validation] QT9 says it provides free upgrades every 12 to 18 months.[^upgrades] Customers can choose US or EU hosting, and QT9 doesn't mention an extra fee for it.[^platform] It says it doesn't charge for API access.[^erp-webinar]

## Fees on top

- **Implementation and training:** one-time fees, with no published amounts.[^pricing] The same page says every quote includes unlimited training, so ask what the one-time training fee covers.
- **Add-ons:** QT9 sells optional add-ons, such as a tool that sends you a full daily backup of your cloud data and a document portal sold in blocks of five concurrent users.[^addons] No prices are published for them.

## What users say about cost

At least ten G2 reviewers call QT9 affordable or good value. One reviewer wrote in December 2025 that prices have "risen considerably in the past few years".[^g2] We found no other report of a price increase.

## Renewals and contract terms

QT9's cloud customer terms (last modified December 2025) set these rules:[^terms]

- the initial term is stated in your order form, then the contract renews for 12 months at a time;
- you may cancel at any time on 30 days' notice, but there's no prorated refund of fees paid in advance;
- the fee stays fixed during the initial term, then "may increase annually" at renewal, with at least 45 days' notice and no cap.

European customers are billed in euros.[^terms] Ask for a renewal cap in the order form, or a longer initial term with the price fixed.

## Leaving

The terms promise that all customer data is exported and returned within 30 days of termination, unless you're in breach. They don't say in which format, and they name no fee.[^terms] Lists export to Excel and reports to PDF.[^training-webinar]

## How QT9 QMS compares on price

- **[ETQ Reliance](/pricing/etq-reliance/)** also licenses concurrent users and publishes no price. Its June 2026 agreement lets fees rise by up to 7% a year, or by a re-quoted amount with 30 days' notice.[^etq-msa]
- **[SimplerQMS](/pricing/simplerqms/)** publishes $17,500 a year for up to 15 users, with implementation, validation, migration and training included. Its terms add 5% to all prices every 1 January.[^sq-pricing][^sq-terms]
- **[Qualio](/pricing/qualio/)** publishes no price either. We estimate $12,000–30,000 a year for 10 people, plus a mandatory implementation fee whose amount isn't published.[^ql-review]

Like Qualio, QT9 charges for implementation separately and gives no figure before a sales call. Ask for the concurrent-licence count, the deployment, and the implementation and training fees as separate lines.

[^pricing]: [QT9 Software: Pricing](https://qt9software.com/pricing). Vendor website, checked 5 Oct 2026.
[^wb-2023]: [QT9 pricing page, archived 23 Mar 2023](https://web.archive.org/web/20230323145102/https://legal.qt9software.com/pricing). Vendor website via Wayback Machine, checked 5 Oct 2026.
[^wb-2017]: [QT9 QMS hosted web solution, archived 6 Feb 2017](https://web.archive.org/web/20170206054157/http://www.qt9qms.com/Solutions/Hosted-Web.aspx). Vendor website via Wayback Machine, checked 5 Oct 2026.
[^capterra]: [Capterra: QT9 QMS](https://www.capterra.com/p/97557/QT9-Quality-Management/). Review site (read with a page-summary tool), checked 5 Oct 2026.
[^validation]: [QT9 Software: Pre-validated software](https://qt9software.com/pre-validated-software). Vendor website, checked 5 Oct 2026.
[^upgrades]: [QT9 Software: QT9 QMS comparisons](https://qt9software.com/qms/comparisons). Vendor comparison page (used only for statements about QT9 itself), checked 5 Oct 2026.
[^platform]: [QT9 Software: Platform](https://qt9software.com/qt9-platform). Vendor website, checked 5 Oct 2026.
[^erp-webinar]: [QT9: ERP and QMS integrations webinar](https://qt9software.com/qms/webinars/qms-erp-integration). Vendor webinar with transcript, checked 5 Oct 2026.
[^addons]: [QT9 Software: QMS add-ons](https://qt9software.com/qms/add-ons). Vendor website, checked 5 Oct 2026.
[^g2]: [G2: QT9 QMS reviews](https://www.g2.com/products/qt9-qms/reviews), review texts read through G2's public feed (https://www.g2.com/products/qt9-qms/reviews.rss). Review site, 128 reviews read 5 Oct 2026.
[^terms]: [QT9 Software: Cloud subscription customer terms of service](https://legal.qt9software.com/customer-terms-of-service). Vendor legal page, last modified 8 Dec 2025, checked 5 Oct 2026.
[^training-webinar]: [QT9: Employee training webinar](https://qt9software.com/qms/webinars/employee-training). Vendor webinar with transcript, 5 Mar 2024, checked 5 Oct 2026.
[^etq-msa]: [Octave: Master Subscription Agreement for Octave Reliance](https://www.etq.com/app/uploads/2020/08/etq-master-subscription-agreement-ccu.pdf). Vendor contract, June 2026 version, checked 1 Oct 2026.
[^sq-pricing]: [SimplerQMS: Pricing and licenses](https://simplerqms.com/pricing/). Vendor website, checked 30 Sep 2026.
[^sq-terms]: [SimplerQMS A/S: Terms and conditions](https://simplerqms.com/terms-and-conditions/). Vendor legal page, last updated 14 Oct 2024, checked 30 Sep 2026.
[^ql-review]: [Our Qualio review](/reviews/qualio/), pricing section, checked 5 Oct 2026.